Cancellation & Refund Policy

This Cancellation & Refund Policy applies to all taxi bookings, airport transfers, tempo traveller services, outstation cab services, and tour package reservations made through Maa Bhawani Tours & Travels.

Effective Date: 05 May 2026
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Company Contact Details

Maa Bhawani Tours & Travels
Shop No. 4, Opposite KKC Petrol Pump,
Station Road, Charbagh,
Lucknow, Uttar Pradesh – 226004

Phone: +91 6391999333
Email: info@maabhawanitour.in

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Cancellation by Customer

Customers may request cancellation by contacting our support team through phone call, WhatsApp, or email support.

Cancellation requests are processed based on booking type, travel schedule, and operational status.

Refund Eligibility

Refund eligibility depends on cancellation timing, taxi category, tour package type, hotel/vendor policies, and operational expenses already incurred before cancellation.

48+ Hours Before Journey

Minimal cancellation charges may apply depending on booking type and operational costs.

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24–48 Hours Before Journey

Partial refund may be applicable after deducting operational and vendor charges.

Less Than 24 Hours

Refund may not be applicable for last-minute cancellations.

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Tour Package Cancellation

Tour package cancellations are subject to hotel policies, transport vendor rules, driver allocation charges, and operational booking conditions.

During festive seasons and peak travel periods, cancellation policies may become stricter depending on supplier terms.

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Non-Refundable Cases

  • No-show by customer
  • Peak season or emergency bookings
  • Last-minute cancellations
  • Natural disasters or weather conditions
  • Government restrictions or route closures

Refund Timeline & Company Cancellation

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Refund Timeline

Approved refunds are generally processed within 7–14 business days depending on payment method and banking process.

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Company Cancellation

In rare operational situations where we cancel a booking, alternative arrangements or applicable refunds may be offered.

Need Cancellation or Refund Support?

For cancellation requests, refund assistance, or booking support, contact our customer care team anytime.

💬 WhatsApp Support 📞 Call Now

📧 info@maabhawanitour.in